Return portal

Reminder: The winter sales run from January 10th to February 6th, 2024 inclusive.
Products purchased during the SALES will not be refunded. Exchanges are permitted subject to availability, and a payment adjustment will be requested when necessary. Exchanges are accepted within 14 days.

For an exchange:

Exchanges are free in Metropolitan France, Belgium, Luxembourg, Germany, the Netherlands, Spain, and Italy.
You have 15 days to decide.

To request an exchange, on the portal below: go to your order, choose the item concerned, click on "Return" next to it and choose the reason for the exchange. 
You will need to specify the reason and what you wish to obtain in return.

For a refund:

Return shipping costs are your responsibility.
On the portal, select refund and return the package to us at the following address:

Laura Vita - Julie France
395bis rue du Général de Gaulle
Pilaterie Industrial Zone
59700 Marcq en Baroeul 
France

Due to increased delivery costs, we are unable to refund the initial delivery charges paid when you placed your order. Thank you for your understanding.

Items must be returned in their original condition, unworn, with all accessories and tags attached;