Shipping policy


Once your order has been placed, it will be dispatched within 48-72 working hours. In the event of a product being out of stock, we will inform you of the additional delay due to manufacturing.

We offer free shipping (excluding DHL Express) within mainland France and the European Union for all orders of €150 or more.

How convenient! Pick-up at the Laura Vita boutique in Marcq-en-Baroeul, France:

  • Free & available within 24-72 hours
  • In our boutique at our French headquarters in Marcq en Baroeul (open Tuesday to Saturday, 10:00-18:00)
  • 395bis Rue du Général de Gaulle, ZI Pilaterie, 59700 Marcq en Baroeul (back building, Julie Chaussures)
  • On-site parking
  • Call +33 (0)7 61 07 22 23 for more information


    Shipment to Metropolitan France:

    • At home with Colissimo
    • 3.90 for mini-packages weighing less than 500g (scarves, key rings, jewelry)
    • 6.90€ for packages under 2kg. Generally speaking, a pair of shoes weighs less than 2kg.
    • 8.90 for parcels over 2kg.
    • Lead times: between 1 and 5 days (average of 3 working days)
    • By Colissimo point relais
    • 5.9 for parcels.
    • Lead times: between 1 and 5 days (average of 3 working days)
    • You can also find out about collection points on the La Poste Colissimo website. 

    • Express with DHL Express France
    • 12,90€
    • Delivery times: 24-48 working hours (next day before end of day)
    • Orders placed before 12 noon will be prepared for departure the same day. Orders placed after midday will be dispatched the following day. During holiday periods or at SALE, add up to 48 hours in working days for order processing.


    Shipment to Belgium, Luxembourg, the Netherlands and Germany:

    • At home with Chronopost, GLS or DHL
    • 5.9€ for mini-packages weighing less than 500g (scarves, key rings, jewelry)
    • 8.9 for parcels over 0.5kg
    • Lead time: 1 to 7 days

    • By relay point with DPD, BPost or PostNL :
    • 8.90 € for all packages
    • Lead times: between 3 and 7 days. Average of 3 days

    • By relay point with Mondial Relay:
    • 7.90 € for all packages
    • Delivery times: between 1 and 8 weeks. If you are in a hurry or have a deadline, we advise you not to choose Mondial Relay. 


    Shipment to other EU countries by Chronopost, GLS or DHL:

    • At home with Chronopost, GLS or DHL
    • 10.90 for all packages
    • Lead time: between 3 and 10 days.

    • By relay point with DPD or SEUR (only for Austria, Spain (except islands), Italy, Portugal (except islands), Republic of Ireland, Denmark, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic,
      Slovakia, Slovenia, Sweden, Finland, Norway)
    • 9.90 € for all packages
    • Lead times: between 3 and 7 days. Average of 3 days

     

    Shipment to the UK by DHL Express:

    • 6.9€ for mini-packages weighing less than 500g (scarves, key rings, jewelry)
    • 12.90€ for other parcels
    • Lead times: between 3 and 9 days. Current lead times have been extended due to Brexit since January 1, 2021.
    • Good news! We're testing delivery with customs duties and taxes included from October 14 until the end of December 2024.


    Shipment to the USA* by DHL Express:

    • 15€ for a parcel under 2kg.
    • 25€ for parcels over 2kg.
    • Lead time: 2 to 5 days
    • * These states are excluded for international rates: Puerto Rico, Hawaii, U.S. Virgin Islands, Palau, Northern Mariana Islands, Marshall Islands, Guam, Micronesia, American Samoa.
    • Please note that handling and customs fees may apply, depending on the destination, and must be paid by you. Please contact us if you have any questions on this subject.

    Shipment to countries in the Rest of the World (excluding Russia) DHL Express:

    • 25.00€ excluding customs clearance up to 3kg
    • 35.00€ excluding customs clearance costs over 3kg
    • Lead time: 2 to 5 days
    • Please note that handling and customs fees may apply, depending on the destination, and must be paid by you. Please contact us if you have any questions on this subject.
    • Rates are quoted and invoiced in Euros. Automatic conversion into your local currency is available for information only.