Laura Vita
Bijou parure Lilith
payment
secure
delivery
international
Customer service
+33 (0)7 61 07 22 23
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Delivery and returns
Once your order has been placed, it will be dispatched within 48-72 working hours. In the event of a product being out of stock, we will inform you of the additional delay due to manufacturing.
We offer free shipping (excluding DHL Express) within mainland France and the European Union for all orders of €150 or more.
New! Pick-up at Laura Vita boutique in Marcq-en-Baroeul, France:
- Free & available within 24-72 hours
- In our boutique at our French headquarters in Marcq en Baroeul (open Tuesday to Saturday, 10:00-18:00)
- 395bis Rue du Général de Gaulle, ZI Pilaterie, 59700 Marcq en Baroeul (back building, Julie Chaussures)
- On-site parking
- Call +33 (0)7 61 07 22 23 for more information
Standard shipment to mainland France by Colissimo:
- 2.9€ for mini-packages (scarves, key rings, jewelry)
- 5.90 for packages under 2kg. Generally speaking, a pair of shoes weighs less than 2kg.
- 7.90 for parcels over 2kg.
- Lead times: between 1 and 5 days (average of 3 working days)
Shipment to Metropolitan France by Colissimo:
- 4.9 for parcels.
- Lead times: between 1 and 5 days (average of 3 working days)
- The map of collection points is displayed after payment. You can also consult the collection points on the La Poste Colissimo website.
DHL Express shipping in mainland France
- 12,90€
- Delivery times: 24-48 working hours (next day before end of day)
- Orders placed before 12 noon will be prepared for departure the same day. Orders placed after midday will be dispatched the following day. During holiday periods or at SALE, add up to 48 hours for order processing.
Shipment to Belgium, Luxembourg, the Netherlands and Germany:
- By Chronopost or DHL
- 3.9€ for mini-packages (scarves, key rings, jewelry)
- 8.9 for parcels over 0.5kg
- Lead time: 1 to 7 days
- By Mondial Relay:
- 7.90 € for all packages
- Lead time: 1 to 4 weeks.
Shipment to other EU countries by Chronopost or DHL:
- 10.90 for all packages
- Lead time: between 3 and 10 days.
Shipment to the UK by Chronopost or DHL:
- 5.9€ for mini-packages (scarves, key rings, jewelry)
- 12.90€ for other parcels
- Lead times: between 3 and 9 days. Current lead times have been extended due to Brexit since January 1, 2021.
- Good news! We're testing delivery with customs duties and taxes included from October 14 until the end of December 2024.
Shipment to the USA* by DHL Express:
- 15€ for a parcel under 2kg.
- 25€ for parcels over 2kg.
- Lead time: 2 to 5 days
- * These states are excluded for international rates: Puerto Rico, Hawaii, U.S. Virgin Islands, Palau, Northern Mariana Islands, Marshall Islands, Guam, Micronesia, American Samoa.
- Please note that handling and customs fees may apply, depending on the destination, and must be paid by you. Please contact us if you have any questions on this subject.
Shipment to countries in the Rest of the World (excluding Russia) DHL Express:
- 25.00€ excluding customs clearance up to 3kg
- 35.00€ excluding customs clearance costs over 3kg
- Lead time: 2 to 5 days
- Please note that handling and customs fees may apply, depending on the destination, and must be paid by you. Please contact us if you have any questions on this subject.
- Rates are quoted and invoiced in Euros. Automatic conversion into your local currency is available for information only.
Product information
Top-quality, vegetable-tanned leather used whenever possible and applied by hand to reduce waste in nature.
Always new materials. The unused surplus is reintroduced in small, limited series, often unique pairs. This limits wastage, helps expand the range and allows us to test new products. It also enables our design departments and workshops to continue working even in slack periods. If you are interested in these products, please contact us here
At Laura Vita, we like to mix materials. This can be a bit of a hassle when it comes to care. So here are our tips to help you care for your beloved pairs and bags.
Of course, we strongly advise you to take great care when applying these tips. If you have any doubts, please contact us here.
You can find a range of care products tested and approved by the Laura Vita product teams here:
https://lauravita.com/collections/produits-dentretien
Caution on some models
Many of our models include metal details, external zips, etc. Please note! Decorations are fragile.
Decorative zippers (often on the outside) must not be touched, otherwise the shoe may be damaged. To recognize them, simply look at the lining. If the lining can be opened, then the zip is designed to be used. If the zipper is attached by a seam and the lining has no opening, then it's a purely decorative element intended solely for the pleasure of the eye.
Metal details, embossed flowers, jewels etc. are fixed with glue, stitches and anything else that makes them more solid. Even so, they can still be damaged. The main cause is the flower/jewel/decoration catching on the Velcro straps. To avoid this inconvenience, we advise you to pull on the leather tongue and not on the decoration attached to it. This little precaution can make your shoes last much longer!
Natural leather shoes & bags
For all natural leather products, whether textured or not, we recommend using a colorless leather cream and rubbing gently with a soft cloth. If you wish to use a colored shoe polish, this is possible, but you run the risk of damaging irregular hand-made finishes.
Over time, a patina will appear. This patina and consequent loss of color is perfectly normal, proof of the shoe's pampered wear and a guarantee of the leather's authenticity.
Multi-material shoes & bags
These products are rather delicate to maintain. The easiest way is to use a cloth for dusting and a colorless, alcohol-free cream. You can add a little water, but not too much.
Textile shoes & bags
These materials can be easily cared for with commercially available textile shampoos. We recommend Collonil, Saphir and other brands of equivalent quality.
Do you have any further questions? Contact us via the form!
Laura Vita values
- Freedom of expression in clothing.
- Creativity at the heart of our products
- Top-quality materials.
- Limiting material waste.
- Footwear and comfort designed for everyone.
- A limited number of each model
- Reasonable prices in line with the materials and resources used.
- We are working to use more and more FSC-certified packaging . FSC-certified certified packaging.